Welcome to the R.E.R.E. Experience!

Where organizations meet experience elevation…We don't just fix problems, we spark loyalty.

Welcome to the R.E.R.E. Experience

The R.E.R.E. Resident Experience Model stands for Revolutionize. Empower. Redefine. Evolve. We create soulful strategies that turn customer complaints into loyalty, silence into community, and organizations into thriving ecosystems.

Residents smiling, talking, or laughing in a shared outdoor space (like a courtyard or garden)

Ready to transform your organization's reputation?

What We Do

We don’t just identify the problems, we decode the emotional patterns behind customer behavior. From operational pain points to public reviews and sentiment, we help organizations transform the customer journey from frustration to five-star feedback.
➤ Complimentary 15‑Minute Experience Audit
➤ Headline Review + Reputation Audit
➤ Emotional Intelligence + AI‑backed Experience Tools
➤ Custom Experience Design rooted in Soul & Strategy

What Customers Are Saying:

The R.E.R.E. Experience Observation:[Chili’s Screenshot]
Proactive management turned a near-miss into a win. (Pattern: On-the-floor leaders create 5-star moments.)[IHOP Screenshot]
The manager ignored dine-in guests while focusing on side tasks. Multiple reviews called out a dirty, neglected space. (Pattern: Invisible management and poor basics drive instant 1-stars.)[Harbours Screenshot]
Consistent disappointment year after year. (Pattern: Unresolved pain drives public feedback and churn.)Want to see these patterns before your ratings drop?

Meet Lyrena, Founder of The R.E.R.E. Experience

Hi I'm Lyrena "ReRe" Johnson, an Experience Elevation Consultant, pattern analyst, and community advocate. I merge emotional intelligence and data with soulful strategy to shift everyday customer moments into loyalty-building experiences. I turn irritation into innovation, pressure into purpose, and chaos into currency.Services
• Experience Audit – find and fix emotional potholes.
• Reputation Audit – decode sentiment from public reviews.
• Process Design – turn complaints into opportunities.
• Smart Tools & Dashboards – automated, visual, human‑centered.
• Training + Coaching – help your team deliver brilliant experiences.How It Works
1. Discovery + Audit (15m call)
2. Insights Dashboard & Roadmap
3. Implementation + Training
4. Review Spike & RepeatWhy It Matters:
Better reviews. Higher referrals. Happier people. Experience is the new differentiator.

© 2025 ReRe Experience LLC. All Rights Reserved. R.E.R.E.™, ReReSenseAI™, and all related branding, content, and materials are the intellectual property of Lyrena "ReRe" Johnson. Unauthorized use or duplication is prohibited.